If paint mist (outer wall paint, etc.), paint, or oil-based marker due to mischief adheres to the car from the construction site, please contact Zuyafactory immediately.
As a professional, we will restore the car to its original state by repainting and removing parts without replacing parts. Zuyafactory will take care of all the removal work (explanation, construction, billing, etc.).
Removal mist
Painting mist removal work
Removal of paint mist, paint, etc.
Zuyafactory will take care of all the removal work (explanation, construction, billing, etc.)!
Paint mist (outer wall paint, etc.) / paint
What should I do if I have been damaged?
When the perpetrator can be identified
If the perpetrator can be identified, Zuyafactory will take care of all the troublesome procedures such as claiming compensation.
If you give us the contact information, we will contact the perpetrator.
As soon as the perpetrator consents to the restoration and repair of the damaged vehicle, we will contact you as soon as possible.
If you give us the contact information, we will contact the perpetrator.
As soon as the perpetrator consents to the restoration and repair of the damaged vehicle, we will contact you as soon as possible.
When the perpetrator has not been identified
Please note that the customer will be responsible for the cost of restoring and repairing the damaged vehicle if the perpetrator has not been identified.
If you have vehicle insurance, you can make a claim to the insurance company.
In this case as well, Zuyafactory will take care of all the explanations and claims to the insurance company.
If you give us the contact information of the insurance staff, we will inform the insurance staff that the vehicle will be restored and repaired.
If you have vehicle insurance, you can make a claim to the insurance company.
In this case as well, Zuyafactory will take care of all the explanations and claims to the insurance company.
If you give us the contact information of the insurance staff, we will inform the insurance staff that the vehicle will be restored and repaired.
What should I do if I have caused damage?
If you have caused damage
Zuyafactory will take care of all the details of the removal work for the victims and the arrangement of substitute cars.
If you have liability insurance, please also provide the contact information of the insurance company and the person in charge.
We will also provide all explanations to the insurance company.
Damage status of the car (what has adhered, etc.) Number of damaged vehicles Please tell us the contact information of the victim.
In some cases, the person in charge will go to the site to diagnose the damage condition of the car and then provide an approximate estimate of the restoration and repair details, construction fee, etc.
Please leave all the construction explanations about restoration and repair to the victim side (vehicle owner).
If you have liability insurance, please also provide the contact information of the insurance company and the person in charge.
We will also provide all explanations to the insurance company.
Damage status of the car (what has adhered, etc.) Number of damaged vehicles Please tell us the contact information of the victim.
In some cases, the person in charge will go to the site to diagnose the damage condition of the car and then provide an approximate estimate of the restoration and repair details, construction fee, etc.
Please leave all the construction explanations about restoration and repair to the victim side (vehicle owner).
Construction flow
Introducing the flow after the actual damage / damage was caused.
1. 1. We will adjust the pick-up schedule of the vehicle according to the customer's convenience.
At this point, we will inform you about the number of days of storage. (5-10 days)
If you wish, we will prepare a substitute car.
If you wish, we will prepare a substitute car.
2. 2. We will adjust the pick-up schedule of the vehicle at the convenience of the vehicle owner.
If the vehicle owner wishes, we will prepare a substitute car here.
3. 3. Damaged vehicle arrives at our company
As soon as the damaged vehicle arrives at our company, we will confirm the actual damage situation of the vehicle, determine the appropriate restoration repair construction method, and inform you of the construction content and the exact number of days of custody construction fee.
We will also contact the vehicle owner from here.
If you have liability insurance, all fees related to the restoration and repair of damaged vehicles will be billed to the insurance company from here, so you will not have any trouble.
We will also contact the vehicle owner from here.
If you have liability insurance, all fees related to the restoration and repair of damaged vehicles will be billed to the insurance company from here, so you will not have any trouble.
4. We will perform restoration and repair in our facility.
(Basically, I do not work on business trips.) As a professional, I will return the car to its original state by repainting and removing parts without replacing parts.
The car body is not a little scratched by the basic work of restoration and repair, such as removing paint and paint, but the painted surface (clear layer) scraped off by the polishing process is supplemented by coating.
The car body is not a little scratched by the basic work of restoration and repair, such as removing paint and paint, but the painted surface (clear layer) scraped off by the polishing process is supplemented by coating.
5. After restoration and repair is completed
We will contact the vehicle owner here. Check the condition of your car and if you are satisfied, you are done.
* The above is the basic flow, not limited to this.
* Parts replacement and repainting may be recommended depending on the damage situation.
* The above is the basic flow, not limited to this.
* Parts replacement and repainting may be recommended depending on the damage situation.
